Refunds

Brightlight operate the following refund policy:

★ If the performance you have a ticket for has to be cancelled for any reason, we will automatically refund your ticket price. The booking fee charged by our ticket agent at the point of ticket purchase is out of our control and cannot be refunded unfortunately.

★ If you buy a ticket and the performance goes ahead as planned but you can’t attend, you may return your tickets up to an hour before the performance begins (just email us at info@brightlight-theatre.co.uk) and we’ll provide you with a full refund of the ticket price. The booking fee charged by our ticket agent at the point of ticket purchase is out of our control and cannot be refunded unfortunately.